FAQ

Frequently Asked Questions

Do I have to rent if I come by to look at your stoarag facility? No, of course not.  BUT, we are so sure you will like us and our storage space options, we have a monthly drawing for people that visit our facililty looking for a storage space.  You are entered in the monthly drawing even if you don't rent here.  You get a chance just for dropping by and giving us a chance to earn you business.  Look under the "SPECIALS" tab to see what our drawing is for this month.  

How big a storage space do I need? There is no set rule but here is a general guide:

    5×5  ' the contents of a large closet
    5×10 ' 1 bedroom
    10×10 ' 1 to 2 bedroom apartment or small office space
    10×15 ' 2 to 3 rooms
    10×20 ' 3 bedroom home
    10×30 ' large house or office

How much will the storage space cost?      Please look under our "Pricing" tab for all our current prices.   BUT DON'T FORGET to check the "SPECIALS" tab to see what deals we have going on !!!

 Do I have to sign a LONG TERM contract?     No, you only pay for as long as you need your storage space.  The lease is from month to month - just let us know you are not staying another month and that's it. 

When can I get into my storage space?     Our gates are open during daylight every day of the year. We close them at dark. Gate hours change during the year as we try to close the gate at dark ' we just don't want folks roaming around the property at night.  In Summer (after daylight savings time change) the gate is open from 8 AM to 8 PM and in Winter from 7 AM to 7 PM. 

 Are my belongings secure?     Let's face it, even with our 13 cameras, somebody can sneak around and cut a lock. But we'll probably have them on camera along with their car and license plate when they entered the property. There are a lot easier pickings than to go after our customers. BUT, we do recommend that you make sure your property is insured ' why that the chance?

Who can get into my storage space? You use your own lock.  You can use your own lock or if you don't have one, you can buy one of ours ' we give you two keys.  If you want someone to get into your storage space, you can give them a key and its alright with us.  Otherwise, only you have access to your stuff.

 Do you sell moving and packing supplies?     We sell boxes, packing tape, bubble wrap, mattress covers, packing paper and all sorts of moving and packing supplies.

Is my property insured while it is stored at Walton Security Storage?      Just like your personal belonging that you have in a rented apartment, your property is not automatically insured ' so the answer is:  No. You must insure your property as you would insure your property in the apartment. We offer renter's insurance but you don't have to purchase insurance from us.  Just as in renting an apartment, if the apartment building burns down, the owner has insurance to replace the building BUT the owner's insurance does not cover your property.  Renter's insurance for the property you store with us can easily be added to your homeowner's insurance policy for little cost.   However we do strongly recommend that you insure your property stored with us.

It is mandatory that you insure your property if the value of the property stored exceeds $5,000. 

What types of items are not allowed in my storage unit? Use common sense and you are probably OK.  Of course, explosives and anything flammable, odorous, noxious, corrosive, hazardous or polluting can't be stored.  Nothing illegal.  No food stuff unless it is in a can or jar ' we don't want to attract little varmints and insects.   And this is important:  don't store anything that can't be replaced like important papers and family heirlooms.  THAT IS IMPORTANT. Your lease will specifically state that you won't store these types of items because we do not want to be responsible in any way for the loss of your cherished things. Your important and cherished things need to be stored where you live. There are specialty storage places where you can store these sort of items and they are very expensive and for that very reason. That is why we do not allow you to store items that can't be replaced. And we don't allow storing property in excess of $5,000 without notifying us and providing proof of insurance for the amount being stored.

Can I store my car, boat, or RV?    Yes but special paperwork is required and the cost will be determined by how often the vehicle is moved in and out and its size.

How high are the ceilings?  Wow! I'm so happy you asked that question :) We have two special buildings with 11? high ceilings and they are are great for those special applications.

Do you rent moving trucks and trailers? We are pleased to offer U-Hauls truck rentals for our customers

Storage Tips

Tips

Storage Ideas

1.  Remember, we are just like your garage.  Protect your belongings from humidity and dust.

2.  Cover your furniture with plastic covers ' use matress covers for bedding.

3.  Even if you don't need to get into your space, check on it frequently.

4.  Loading your Space:

  • If you know there are items you will be frequently taking things out of your space, put these items near the front.
  • Consider a larger space so you can leave an isle down the center.
  • Put large items such as refrigerators, washer/dryers, and entertainment cabinets in first.  Then put boxes on the top ' light boxes, of course.


5.  Pack boxes full so they don't collaps when you stack them.

6.  Avoid putting cardboard boxes on the concrete floor.  When hunidity is high, the ground cold, and the air warm, the cardboard will "wick" moisture from the concrete slab.  Over time this will deterioate the box floor and walls.  Stack cardboard boxes on things like plastic boxes, furniture, appliances, etc.

7.  Put clothing in plastic bags or tubs.

8.  Always store matresses in matress bags to protect them from humidity.

9.  Plan ahead. Keep your frequently used items at the front of your unit where you can get at them easily.

10. DO NOT STORE FOOD other than sealed cans and jars.  A box of cereal is just an invitation for insects ' they WILL get in there!

11.  Keep notes:  As you pack your SPACE, keep notes of where items are stored.

12.  Cover up.  Protect your furniture, including mattresses and box springs, with covers designed for the item.

13.  Think vertical. Make best use of your storage area by stacking, put heaviest items on the bottom and lightest items on top.

14.  Optimize your space. Break down any furniture that has removable legs, leaves or other parts. Stack chairs seat-to-seat with towels or blankets between them.

15.  REFRIGERATOR:  Clean the refrigerator thoroughly before storing.  THEN, use it to store more items. Keep the refrigerator door open slightly to allow for air circulation.

16.  The washing machine is a great place to store water hoses.

17.  Leave a little space between the walls of your unit and your stored items to allow for ventilation.

18.  Shovels, hoes, rakes and hoses can be stored together in empty trash cans.

19.  Stack extra trash cans inside one another.

20.  GAS ' from LAWN MOWERS and other gas equipment should be removed before storing.

21.  Gas cans should be emptied before stored. "Where OH Where do I put the gas?"  How about your car?

Tips on Packing

1. Be prepared. Gather all the materials and supplies you need before you start: boxes, tape, packing materials, markers, furniture covers and so on. Remember, Walton Security Storage sells everything you need.

2. Label, label, label. Mark every box with its contents, and keep a written inventory as you pack.

3. Use the right box. Use large boxes for light items (linens, pillows, lamps) and smaller boxes for heavier items (books, CDs, Dishes).

4. Take care. Pack small things carefully into boxes with appropriate packing materials.

5. Resist the temptation to toss things into a garbage bag; they risk damage from knocks or bumps and mildew from lack of ventilation.

6. This side up. If you combine different weights of items in one box, always put the heavier things on the bottom and mark the box "this side up." 

7. Don't overload the box.  Remember, you have to lift it and the box has to hold up during the move.

8. Large and extra large boxes should be used for pillows, blankets and light items.

9. Tape it up. Come on, tape is CHEAP.

10.Make sure all your boxes are securely sealed with packing tape, with the tops flat (to make it easier to stack).1. Be prepared. Gather all the materials and supplies you need before you start: boxes, tape, packing materials, markers, furniture covers and so on. Remember, Walton Security Storage sells everything you need.

11. Hang it up. Use a wardrobe box to hang clothing, draperies and other fabrics that need to breathe and be kept crease-free. 

12. Break it down. Disassemble bed frames and lash them together with tape or twine.

13. Use small plastic bags to store screws and bolts and tape them to the frame that they belong to.

14. Respect breakable. Wrap dishes and glassware individually, and pad the box with packing paper or bubble wrap.

15. Keep the following items with you when you when you travel:

  • Prescription drugs
  • A few children's toys for the trip
  • Important papers and personal records (wills, insurance policies)

16. Don't pack the following:

  • Flammable fluids such as lighter fluid or gasoline
  • Chemicals including auto maintenance fluids
  • Fireworks paints and paint thinner
  • Combustible objects such as oxygen bottles or propane tanks
  • Firearms

17. DO NOT STORE

  • Gasoline and paint thinner
  • Food unless it is canned or bottled.  A bag of sugar in an invitation for insects.
  • Fireworks
  • Paints.  Paint ruins when frozed and unless you store it in a climate controled storage, the paint will freeze.

Moving

 1. Need a U-Haul truck? Keep these things in mind:

 DON'T WAIT TILL THE DAY BEFORE YOU MOVE TO RESERVE YOUR TRUCK
  •  Trucks are more available on weekdays (Monday ' Thursday) ' cheaper, too
  •  Line up the help. The more the better.
  • If your move is local, remember that renting a large truck usually costs only a little more and you make less trips.
  • The gas savings from making fewer trips will probably pay for the cost of a larger truck.
  • Truck rates are cheaper on weekdays (M-T).
 2. START EARLY. It's going to take longer than you think. (Sorry, don't shoot the messenger)

3. Spend your time loading not packing.  Pack up before moving day.